Privacy Policy

Last updated: August 21, 2026

1. Who we are

Tenva ("Tenva", "we", "us", or "our") is a fitness, nutrition and lifestyle application. Tenva is currently operated by [LEGAL NAME TO BE ADDED].

Privacy contact: privacy@tenva.app.

2. Information we collect

The information Tenva processes depends on the features you use and the permissions you grant.

Account information

• Name and contact information used to create and manage your account.
• Authentication and account identifiers associated with your Tenva account.

Profile and onboarding information

• Date of birth, gender, height, weight and target weight.
• Fitness goals, activity level, diet preference, regional food preference and workout preferences.
• Workout experience, coaching preferences and other information you choose to provide.

Health and fitness information

When you grant permission, Tenva may access supported information from Apple Health/HealthKit or Android Health Connect according to the permissions you approve. Depending on enabled features, this may include steps, activity, sleep, active calories, workouts, recovery-related information, weight and other supported wellness information.

Nutrition and meal information

• Meals and food items you record.
• Food quantities and units.
• Calories, protein, carbohydrates, fat, fiber, sugar, sodium and other nutrition information.
• Nutrition targets, suggestions and recommendations generated by Tenva.
• Meal photographs or other images you submit for food/nutrition analysis.

Device and technical information

Tenva may process information needed to operate, secure and troubleshoot the application, such as app version, device/platform information, diagnostics, notification tokens and security-related information, where applicable.

3. How we use information

• Create and manage your account.
• Synchronize and display health and fitness information you authorize.
• Calculate or display fitness, recovery and nutrition insights.
• Personalize workouts, meal recommendations and coaching.
• Analyze meal images and identify food items and visual portions when requested.
• Calculate nutrition information from identified food items using Tenva's nutrition data and application logic.
• Provide notifications and service communications.
• Maintain security, prevent abuse and troubleshoot the service.
• Maintain and improve reliability and performance.

4. AI and automated processing

Tenva uses artificial intelligence and automated processing for features such as personalized fitness coaching, workout guidance, nutrition recommendations, meal/photo analysis and personalized wellness insights.

Tenva uses Anthropic (Claude) through its commercial API services as a third-party AI service provider. Tenva's mobile application does not directly communicate with Anthropic's API. AI processing is performed by Tenva's backend services.

Depending on the feature being used, Tenva may send relevant profile, fitness, health, nutrition, lifestyle and preference information to Anthropic to generate the requested analysis or recommendation.

Meal-photo analysis

When you submit a meal photograph for analysis, Tenva's backend retrieves the image and sends the photograph to Anthropic (Claude) for identification of visible food items and estimation of their visual portions. Claude is instructed to identify food items and estimate portions; Tenva's backend then uses its food and nutrition data to resolve those items and calculate nutrition information.

Tenva does not represent AI-generated recommendations as a medical diagnosis or treatment.

5. Health data

Health information can be sensitive information. Tenva processes health information only for features for which you grant permission and in accordance with the permissions you approve on the relevant platform.

On iOS, supported information may be provided through Apple Health/HealthKit. On Android, supported information may be provided through Android Health Connect.

Tenva is intended for general fitness, nutrition and lifestyle support. It is not a medical device and does not replace professional medical advice, diagnosis or treatment.

6. How we share information

We do not sell your personal information. We may share information with service providers that process information on our behalf and are necessary to provide Tenva's functionality.

• Anthropic (Claude): AI-assisted coaching, workout guidance, nutrition recommendations and meal/photo analysis.
• Amazon Web Services (AWS): backend infrastructure and services, including AWS Lambda, Amazon S3 and authentication-related services such as Amazon Cognito.
• Neon: application database services used to store information required to operate Tenva, including profile/preferences, nutrition information and application-generated recommendations.
• Apple Health/HealthKit: access to health and fitness information when you authorize the applicable permissions on iOS.
• Android Health Connect: access to health and fitness information when you authorize the applicable permissions on Android.

We may also disclose information when required by applicable law or when reasonably necessary to protect our users, our service, our rights or the security of the application.

7. Data stored by Tenva

Tenva stores information necessary to provide and maintain the service. Depending on the features you use, this may include account information, profile and onboarding information, fitness preferences, authorized health and activity information, nutrition and meal records, workout-related information, recovery-related information and AI-generated recommendations.

AI-generated results may be parsed and stored by Tenva so they can be displayed to you and used by subsequent Tenva features. Tenva's production backend is designed not to store raw Claude prompts or raw Claude responses in application logs.

8. Data security

We use reasonable technical and organizational measures designed to protect personal and sensitive information against unauthorized access, alteration, disclosure or destruction. Authentication and data transmission use appropriate security controls, including encrypted connections where applicable.

No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Data retention

We retain information for as long as reasonably necessary to provide Tenva, maintain your account, provide personalized features, meet legitimate operational needs, maintain security and comply with applicable legal obligations.

When you delete your account, we delete associated account information and user data according to our account-deletion process, except where certain information must or may be retained for legitimate legal, security, fraud-prevention or compliance purposes.

10. Account deletion

You can delete your Tenva account directly from within the Tenva application.

If you cannot access the application, you can request account deletion through our external account-deletion page.

Privacy and deletion requests can also be sent to privacy@tenva.app.

11. Your choices and rights

Depending on your location and applicable law, you may have rights regarding your personal information, including rights to access, correct or request deletion of information we hold about you.

• Manage health permissions through Apple Health/HealthKit or Android Health Connect.
• Update profile and preferences through supported Tenva features.
• Request account deletion through the in-app or web process.
• Contact us with privacy questions or requests at privacy@tenva.app.

12. Children's privacy

Tenva is not intended for children under the minimum age permitted by applicable law. We do not knowingly collect personal information from children in violation of applicable law.

13. International processing

Tenva and its service providers may process information in countries other than the country where you live. Where required by applicable law, appropriate safeguards are used for international transfers of personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy when Tenva's features, data practices, service providers or applicable legal requirements change. When we make changes, we will update the "Last updated" date at the beginning of this policy.

15. Contact us

[LEGAL NAME TO BE ADDED]
Privacy: privacy@tenva.app
Support: support@tenva.app
Website: https://tenva.app